Privacy Policy

Privacy Policy & Disclaimer

Effective date: 9 September 2026

Karmic Drama (https://karmicdrama.co.uk), operated by Tracey Kennedy ("us", "we", or "our"), provides behaviour change therapy, coaching, spiritual guidance, and published resources.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website (the "Service") and the choices you have associated with that data.

1. Data Controller Information

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Tracey Kennedy (trading as Karmic Drama) is the Data Controller.

• Contact Email: connect@karmicdrama.co.uk

• Website: https://karmicdrama.co.uk

2. Information Collection and Use

We collect several different types of information to provide and improve our Service to you.

Personal Data

While using our Service, booking sessions, or contacting us, we may ask you to provide certain personally identifiable information, including:

• First name and last name

• Email address

• Phone number

• Postal address

• Message details or enquiry notes provided during contact

Usage Data & Cookies

We collect information on how the Service is accessed and used. This Usage Data may include your computer's Internet Protocol address (IP address), browser type, browser version, the pages visited, time and date of visit, time spent on pages, and other diagnostic data.

We use cookies and similar tracking technologies to track activity on our Service and store preference settings. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

3. Legal Basis for Processing Under UK GDPR

We process your Personal Data under the following legal grounds:

• Contractual Necessity: To deliver coaching sessions, therapy services, or digital and physical products requested by you.

• Consent: When you opt in to receive newsletters, updates, or promotional materials.

• Legitimate Interests: To maintain, secure, and improve our website and client service experience.

• Legal Obligation: To comply with accounting, tax, or legal requirements within the United Kingdom.

4. Third-Party Service Providers

We employ third-party companies and service providers to facilitate our Service, handle payments, and analyse website traffic. These third parties have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Website Hosting & Infrastructure: GoDaddy

• Analytics: Google Analytics

• Payment Processors: GoDaddy Payments / Stripe / PayPal (we do not store payment card details on our servers; transactions adhere to PCI-DSS security standards)

5. Data Retention & Security

We retain your Personal Data only for as long as necessary to fulfil the purposes set out in this policy, resolve disputes, and comply with legal obligations. We take all reasonable technical and organisational steps to ensure your data is treated securely.

6. Your Data Rights Under UK GDPR

If you reside in the United Kingdom or European Economic Area (EEA), you have the following data protection rights:

• Right to Access: Request a copy of the personal data we hold about you.

• Right to Rectification: Request corrections to inaccurate or incomplete data.

• Right to Erasure: Request the deletion of your personal data where legally applicable.

• Right to Restrict or Object: Object to direct marketing or restrict how we process your information.

• Right to Data Portability: Request a structured transfer of your personal data.

To exercise any of these rights, please contact us via email. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled incorrectly.

7. Disclaimer & Professional Notice

The information and services provided on https://karmicdrama.co.uk are intended for guidance, educational, and personal development purposes. While services include Behaviour Change Therapy and Coaching, content on this website is not a substitute for formal clinical medical advice or psychiatric treatment.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

• By email: connect@karmicdrama.co.uk

• By visiting our website contact page: https://karmicdrama.co.uk/contact